Treatment has a discharge date. Recovery doesn't.
40–60% of individuals return to use within months of discharge. That's not a treatment failure — it's a gap. The highest-risk period begins the moment someone leaves a structured environment, and traditional care models don't extend into that window.
Health plans bear the cost: repeated ER visits, readmissions at $25K–$50K per episode, and a cycle that traditional outpatient care alone can't break. Accountable fills the missing layer between treatment and sustained recovery — with peer-led support, clinical measurement, real-time data, and insurance billing from day one.
Virtual peer recovery support, built for every line of business.
Accountable is a comprehensive recovery support platform that wraps around your members with peer coaching, accountability tools, and coordinated care — delivered virtually, nationwide.
Peer recovery coaching
Certified coaches (NCPRSS/CPRS) with lived recovery experience. Matched to members by background, substance, and goals. 1-on-1 virtual sessions plus real-time text support between calls. All coaches are full-time W-2 employees — no contractors.
Accountability & trust-building
AI-observed at-home breathalyzer and saliva-based toxicology testing. Facial recognition verification. Results shared with authorized care teams and family through consent-driven permissions under 42 CFR Part 2. Testing is included — no separate charges.
Community & care coordination
Facilitated virtual peer support groups five days a week. Free family programming and family portal. Active coordination with clinical teams minimum 2x/month. Automatic clinical escalation when PHQ-9 ≥ 10.
No wrong door. No wrong time.
Accountable supports members at every stage — from pre-contemplation to long-term sustained recovery. There is no wrong entry point.
Pre-treatment
Harm reduction, contemplation, HRA populations. 15% of our members are in harm reduction programs. Abstinence is not a prerequisite.
During treatment
IOP, PHP, residential. We onboard members while they're still in treatment so there's no gap at discharge.
Post-treatment
The highest-risk window. Where Accountable has the greatest impact — extending support through the period where 40–60% of individuals traditionally return to use.
Long-term recovery
Sustained recovery support with lifetime access to group programming for alumni.
The data speaks for itself.
Model your return.
A single residential episode costs $25K–$50K. Drag the slider to model the avoided cost and ROI for your plan's high-risk SUD population.
Modeled on enrolled high-risk SUD members (not full book of business). Claims-flagged cohort: 70% baseline episode rate → 12% with Accountable, $32K blended episode cost. ROI ranges 3–4× for general populations to 8× for high utilizers.
Eyes and ears for your care management team.
Members with high-cost SUD episodes are likely already under care management — but traditional outreach struggles to engage them. Accountable gives your CM team a peer-led mechanism that reaches this population at significantly higher rates.
When a peer in recovery makes the call — someone who's been there — members engage at rates that dwarf plan-initiated outreach.
All voluntary enrollment. Industry standard for virtual SUD engagement: 30–60 days.
Existing codes. No new coverage category.
We bill through codes your claims systems already process — no new coverage category, no new plan design required. Accountable engages as a vendor solution or as an in-network provider, flexible to your procurement process.
Common questions from plans.
A stronger recovery ecosystem, together.
Virtual, peer-led, clinically proven to reduce return to use. Available as a vendor solution or in-network benefit across all lines of business and all ages.
