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For families

Support for families after rehab. A way to know how they are doing without being the one who asks.

When someone you love joins Accountable, their coach works with you, too. A person to call, a family group every week, and, when they choose it, a way to hear how they are doing without asking. Nobody should have to guess when to step in and when to step back. Sign them up now or schedule a 15-minute intro call first.

Three family members laughing in a tight hug
A woman at her kitchen table in the evening, phone in hand

What you get

A person to call, a group of your own, and a way to stop asking.

01

A person to call

Their coach helps you know what to say after a hard week, what not to say, and when a worry is worth a call.

02

A family group every week

Once your loved one has joined, you can come to the weekly family group on Zoom.

03

A way to hear how they are doing without asking

If they choose to share it, you can see milestones, coaching sessions, check-ins, and test results. Only what they share, and they can change that any week.

How it works for them

The same program every member gets, with you in the loop as much as they choose.

Their coach is a certified recovery specialist who has been through recovery themselves. They see the same person every week on video, test at home, and can join a group any day. They pick who is in the know and how much each person sees, and they can change that any week. Their coach keeps everyone on the same page.

If they miss a session or a check-in, or test positive, nothing automatic happens. They get a message from their coach, not a report to anyone else, and nobody is dropped for a relapse. If we are worried about their safety, we tell them first and help them get to clinical care.

What they get

A coach, testing, a group and a care team they choose.

The same coach every week

A certified recovery specialist who has been through recovery themselves, on video, thirty minutes at a time, once, twice or three times a week depending on the plan.

Testing at home

A breathalyzer check twice a day with facial verification, and random saliva screens on recorded video. They do not schedule the tests. Nobody sees a result unless they have shared it.

A group every day

Group recovery meetings on video every day, led by a coach. They can talk or just listen.

A care team they choose

Their therapist, their doctor, their sponsor, a parent, a partner, a close friend. They pick who is in the know and how much each person sees.

Members range from four days out to five years in, and about one in six are here for harm reduction, not abstinence. We support every path to recovery, including medication-assisted treatment, and we do not give medical advice.

How to start

You can do all of it on their behalf.

01

Sign them up or book a call

Sign them up in a few minutes, or set up a 15-minute intro call first if you want to talk it through.

02

Pick a plan

One, two or three coaching sessions a week. Most people start at two and step down to one as things settle. Change or cancel any month.

03

The device ships to them

The breathalyzer arrives at their door, and check-ins run through the app from day one.

04

They meet their coach

A first session as soon as the next business day, and sometimes the same day, during business hours. Once they have joined, you can come to the weekly family group.

In crisis? Call or text 988 (Suicide & Crisis Lifeline).

Plans

Three plans. The only difference is how often you meet your coach.

Every plan includes the testing, the daily groups, messaging and care coordination. There is a one-time $125 device fee. Everything is month to month, and you can change plans or cancel any month. Some members are covered through their health plan; we check before you pay anything. The pricing page has the full breakdown.

Your coach

Certified coaches who have been through recovery themselves.

Megan M., Accountable Recovery Specialist
Megan M.NCPRSS, ICADC, CAC

In recovery from opioid addiction since April 2012, after a decade in and out of treatment. Her daughter has never seen her use.

Read Megan's story →
Katie M., Accountable Recovery Specialist and Community Manager
Katie M.NCPRSS

Started drinking at 12 to quiet anxiety and got sober after dropping out of college. Now the team's community manager, and says it is never too late.

Read Katie's story →
Nick D., Accountable Recovery Specialist
Nick D.NCPRSS

Raised in Detroit, came through incarceration and recovery to fatherhood and service, and uses every chapter of it to help someone else.

Read Nick's story →
Ailish A., Accountable Recovery Specialist
Ailish A.NCPRSS

A shy kid who found alcohol and then found her way back through a second trip to rehab.

Read Ailish's story →

Who this is for

Parents, partners, adult children and friends.

Parents of a teen, 13 to 17, who want a coach who has been there and a group that is only teens.

For parents of teens →

Does it work?

What members say.

98/100

Ninety-eight out of a hundred members surveyed in 2026 said they would recommend Accountable to someone they love (592 surveyed). The research on recovery support, with sources, is in the guide on whether virtual recovery support works.

"They do what they say they're going to do, even when I resented them for it at times. They've been instrumental in coordinating care, giving my family peace of mind, and most importantly, holding me accountable."

Olivia M., member

"The daily check-ins and encouragement from the team have kept me motivated and focused on my goals. I don't feel alone in this process anymore."

Samantha L., member

"My peer coach, Dani, is wonderful and very supportive. She really understands where I'm coming from and my struggles from day to day. I will continue with the groups and my progress thanks to this program."

Rebecca A., member

Common questions

What families ask us.

Ready when you are.

Sign them up now, or call (646) 450-7641 weekdays 9 to 7 ET.