About Us

Who We Serve

Resources

About Us

Who We Serve

Resources

Recovery advocate

A weekly call with someone who's been there. Covered through Medicare for most people in NJ, NY, and PA.

A trained recovery specialist — matched to your situation — checks in every week by phone or video. We confirm what your Medicare plan covers before anything begins.

Check what your plan covers.

We check what your plan covers — no payment information, no commitment. Protected under HIPAA and 42 CFR Part 2.

10,000+People supported
9 of 10Would recommend
HIPAA+ 42 CFR Part 2
Recovery advocate

In crisis? Call or text 988 anytime — free, confidential, 24/7.

Prefer to talk to someone first?

Our team is available by phone or you can pick a time that works for you.

Three things, every single week.

You don't need another brochure. You need someone in your corner doing the work.

Support

Someone who's been there picks up the phone.

Text, call, or video — every week, calibrated to whatever you can handle. No scripts. No judgment. You don't have to be ready to quit.

Navigation

The practical stuff, sorted.

Rides to appointments. Meals when cooking is hard. Coordination with your doctor. Connections to community resources. Recovery isn't just about feelings.

Advocacy

Someone in your corner.

A plan built around your goals, not someone else's idea of recovery. We show up when it helps, step back when it doesn't.

Wherever you are, we go there.

No prerequisites. No judgment. We meet you where you actually are.

Still using.Not sure what's next, but want someone to talk to.
Cutting back.Drinking less. Your goals are your goals.
Considering treatment.Weighing detox or outpatient programs. We help think it through.
Just left rehab.The first 90 days are the hardest. A weekly call changes the math.
Working a program.Therapy, AA, NA, or SMART Recovery — we work alongside what's helping.
Years in.Long-term recovery. Someone beside you for the long arc.
Recovery specialist in warm natural light

Someone who's been there.

"I know what it feels like to come home from rehab and not know what tomorrow looks like. My job is to show up — every week, whatever works."

Every advocate at Accountable is a trained recovery specialist with their own lived experience. The match isn't random — you're paired with someone whose story actually rhymes with yours.

Sam
SamTrained recovery specialist · NJ
Liz
LizTrained recovery specialist · 9 yrs in recovery · NJ
Nick
NickTrained recovery specialist · NJ

Four steps to get going.

Mostly online. Most members are paired with their specialist within 24 hours.

01

Tell us about you.

Name, date of birth, Medicare info. We check what's covered before any visit.

~2 min · online
02

We match you with a trained recovery specialist.

Someone whose story rhymes with yours. Intentional, not random.

~5 min · online
03

A short visit with a doctor.

By phone or video. Medicare requires this step to set up the plan.

20 min · phone or video
04

Your specialist starts showing up.

Every week, however works best — call or video. The work that makes recovery stick.

Weekly · ongoing

Numbers that matter.

10,000+

people we've walked this with

Half

as many trips back to detox or rehab within a year

Based on our data vs. industry baselines, 5-year period
9 of 10

members would recommend us to a friend

Based on member surveys, 2020–2025

What members say about us.

Real reviews from real members. Edited only for length and to protect privacy.

Covered. Verified. No surprises.

Members who qualify usually pay nothing or a small amount. We confirm the exact cost in writing before any visit.

No costFor many members with supplemental coverage — like a Medigap plan alongside Medicare Part B.
Low costA small amount — similar to other Medicare doctor visits — for members on Original Medicare without supplemental coverage.
VerifiedWe confirm exact benefits in writing before any visit. Nothing is ever charged without that step.

What people ask first.

Open whichever ones you need. Skip the rest.

You don't have to do this alone.

Whether you're starting this for yourself or for someone you love, checking what your plan covers takes about two minutes and costs nothing to find out.

See if you qualify
Live Free

Accountable Navigator provides peer recovery support services and is not a substitute for medical care, addiction treatment, or emergency services. If you or a loved one is in crisis, call or text 988 to reach the Suicide & Crisis Lifeline.

Accountable is an independent Medicare-enrolled provider of peer recovery support services billed under Medicare Part B. Accountable is not affiliated with, endorsed by, or sponsored by the federal Medicare program, the Centers for Medicare & Medicaid Services (CMS), or the Social Security Administration. Coverage, eligibility, and out-of-pocket costs depend on your specific Medicare plan. Clinical services are furnished by licensed physicians of our affiliated medical practice based on each member's individualized care plan.

Your information is protected under HIPAA and 42 CFR Part 2, the federal rule that gives substance use disorder records enhanced privacy protection. We share information outside your care team only with your written consent. See our Notice of Privacy Practices for details.

We are here to help you recover from drug and alcohol addiction.

We are here to help you recover from drug and alcohol addiction.

Contact Us

Contact Us

Contact Us

Contact Us