Bringing Together Clinical Treatment and Peer Accountability for a Seamless Recovery Journey

We’re proud to announce our partnership with Charlie Health, a leading provider of virtual high-acuity mental health care, in the launch of their Primary Substance Use Disorder (SUD) Track. This program is designed to meet the needs of individuals facing complex substance use challenges—delivering intensive outpatient treatment that’s fully virtual, deeply personalized, and highly effective.

Through this collaboration, Accountable will serve as the structured support and accountability layer for Charlie Health clients enrolled in the new program. By embedding peer accountability and monitoring between clinical sessions, we help reinforce the therapeutic work Charlie Health provides—ensuring individuals stay connected, supported, and progressing throughout their treatment journey.

What Happens Between Sessions Matters

Traditional treatment programs offer critical therapeutic interventions—individual therapy, group counseling, medication management—but for many clients, the hours and days between sessions are where recovery is most vulnerable. That’s where Accountable makes a difference.

Accountable becomes the connective tissue that keeps recovery work active every day. For Charlie Health clients in the Primary SUD Track, our peer-driven, technology-enabled support helps:

• Reinforce new skills in real-life moments of stress or temptation

• Maintain transparency and structure through regular drug and alcohol testing

• Facilitate communication between the client, clinical team, and family

• Provide daily touchpoints and coaching to build confidence and resilience

Through this partnership, Accountable delivers daily structure, peer connection, and behavioral accountability during treatment—not just after.

A New Model for Sustained Progress

Too often, the space between appointments is unstructured and unsupported—leaving clients vulnerable to old patterns and disconnection. With this partnership, Charlie Health provides the clinical care; Accountable provides the connective structure that strengthens and sustains recovery efforts.

“People don’t just need help in a session—they need help on Tuesday night, on Friday morning, in real-time moments of challenge or doubt,” said Matthew Serel, CEO of Accountable. “We provide that connection, that accountability, that reminder that they’re not alone—and that recovery is still possible today.”

A Recovery Partnership Built on Collaboration

Our vision is simple: real recovery is built day by day, moment by moment. By combining Charlie Health’s clinical expertise with Accountable’s structure and lived-experience-based support, we’re creating a stronger, more responsive recovery experience for individuals navigating substance use treatment.

To learn more about Charlie Health’s Primary SUD Track, visit charliehealth.com.
To explore how Accountable supports recovery journeys nationwide, visit youareaccountable.com.